by accuchex | Sep 20, 2018 | Case Study
Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the objective of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they...
by accuchex | Aug 30, 2018 | Case Study
Today’s article is a Workforce Management case study of a nutritional supplement contract manufacturer with 45 full-time employees. The company had only been in business for 18 months but was running at an impressive 80% capacity. The owner had a product...
by accuchex | Jul 27, 2018 | Case Study
Today’s case study explains how Workforce Management Suite cleaned up an employee scheduling mess at an 18-bed group home for adults with chronic mental illness. The long-term care facility needed relief from constant employee scheduling confusion that had...
by accuchex | May 30, 2018 | Case Study
Today’s case study explains how TimeSimplicity can help a typical small credit union maintain quality customer service while controlling operating expenses through automated credit union employee scheduling. Even though an increasing number of routine banking...
by accuchex | May 16, 2018 | Case Study
In the last few years, fitness center memberships have dropped in price due to increasing industry competition. To stay profitable, gyms must serve hundreds of clients with a small staff, and our example gym is no exception. The gym’s owners knew that it was...
by accuchex | May 10, 2018 | Case Study
Today’s example company is owned by a woman who starting making soap as an artistic hobby. She started selling her handcrafted, all-natural soaps only because friends asked if they could purchase them. She wasn’t planning to start a company. She had no...
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