Smart Scheduling for Hotel and Hospitality
Accuchex helps hotel elevate their bottom line with automated scheduling and more efficient time and attendance tracking.
The Bayside Hotel and Resort is a 135-room, 5-story complex which includes a hotel, two restaurants, and a small business center. There is no “typical” day for The Bayside Hotel, and they rely on a diverse workforce to handle a wide range of guest requests at every hour of the day.
To keep an otherwise busy operation running smoothly, Bayside faces staff challenges that range from last-minute sick leave to schedule changes to last-minute overtime. With their reputation resting squarely on their power to serve patrons with personal attention, workforce management is a primary concern at Bayside. Their ultimate goal; improve customer service without increasing labor costs.
Formidable Workforce Management Challenges
The management staff had been struggling to find an employee timekeeping and scheduling system that prevented understaffing, could be modified on the fly, kept all parties informed about scheduling changes, tracked data for DOL compliance, and ensured that time cards were transmitted on time to the payroll processing service. For Bayside, this was no easy task with so many diverse departments including hospitality, housekeeping, maintenance, and operations. In every department, managers needed trustworthy data to design scheduling strategies that eliminated waste while maintaining an exceptional standard of service for their visitors.
Bayside needed a hotel employee scheduling solution that would meet scheduling goals while offering greater flexibility for employees and less busy work for managers.
Time and Attendance Made Easy With Accuchex
The WorkforceÂ ManagementÂ Suite time tracking tool, TimeWorksPlus, started delivering benefits during the very first pay cycle. With mobile access built in, TimeWorksPlus allows associates to clock in/out on their mobile device wherever they are—whether they work in housekeeping, guest services, security, or maintenance. Because the PunchLogic feature greatly reduces missed and duplicate punches, time card accuracy has improved substantially.
TimeSimplicity Cleans up the Scheduling Mess
TimeSimplicity has dramatically improved the scheduling process for Bayside managers and employees. It delivers managers smart tools for straightforward, hassle-free scheduling and empowers associates to take over many tasks previously done by managers. Bayside managers are amazed at how effortless it is to develop, save, and change recurring schedules.
SOLUTION — WorkforceÂ ManagementÂ Suite
- TimeSimplicity for expedited scheduling and mobile coordination.
- TimeWorksPlus for integrated time and attendance tracking.
- Mobile access provides employee access and management control.
Employees and management enjoy the automation and centralization of scheduling operations. Employees put schedule requests to the Virtual Trade Board and view which additional shifts they may pick up. Once a supervisor has authorized a schedule change, TimeSimplicity informs the worker; eliminating endless phone calls, texts, and emails.
TimeSimplicity has reduced under-staffing which has accelerated room turn-around, shortened front desk guest wait times, and boosted staff efficiency.
Employee hours are controlled with customized system alerts and there are nine pay-rate fields and employee groups/sorting/filtering functions to give every department supervisor scheduling precision.
WorkforceÂ ManagementÂ Suite is the same system used by Hilton, Embassy Suites, Ramada, Sheraton, Holiday Inn and Marriott to save time, decrease labor costs, and maintain regulatory compliance.
Accuchex offers WorkforceÂ ManagementÂ Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your supervisors, employees, and business.
WorkforceÂ ManagementÂ Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. WorkforceÂ ManagementÂ Suite is established for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and decrease labor costs.
How much can you save? Check our Accuchex ROI Calculator.
We can get you up and running with WorkforceÂ ManagementÂ Suite in minutes. Contact us today to book a demo.